KnoDesk for spas and massage centres

The phone gets answered while every room is busy.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

Book a demo See how it works
  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Spas and massage centresKnoDesk AI · WhatsAppSample
Do you have a couples' massage on Saturday afternoon?
Yes, the couples' suite is free at 15:00 and 17:00 on Saturday. 60 or 90 minutes?
90 at 15:00
Booked: couples' 90-minute massage, Saturday 15:00.
Handled by KnoDeskVoice agent
The problem

Nobody can pick up the phone during a treatment.

Sound familiar? This is what a normal week looks like for most spas and massage centres without help at the front desk.

  1. 01

    Silence during treatments

    Therapists cannot leave a massage to answer, so calls and messages go unanswered for an hour.

  2. 02

    Complicated bookings

    Couples' treatments, packages and gift vouchers need rooms and therapists free at the same time.

  3. 03

    Weekend rush

    Most enquiries arrive on Friday evening and Saturday morning, exactly when the spa is full.

How KnoDesk solves it

KnoDesk answers while the room is busy, couples' bookings and packages included.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Calls answered in any room

The voice agent picks up every call and books it, so no-one has to leave a treatment.

Voice agent

Couples and packages handled

It checks availability for two therapists or a whole package before confirming.

Smart bookings

Answers the usual questions

Opening hours, what to bring, parking and voucher questions are answered from your own information.

AI chatbot
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 08:40

    Before you open

    Overnight messages are already answered and three new bookings are in the calendar.

  2. 12:15

    Hands full

    Mid-appointment, a client asks about prices on Instagram. KnoDesk replies and books her in.

  3. 16:00

    A cancellation

    Someone moves their slot. It goes straight back into availability and is booked again within the hour.

  4. 21:30

    After closing

    Evening enquiries get the same answers and real open slots, while the salon is dark.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What spas and massage centres usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in beauty and wellness

See all businesses
Hair and beauty salonsServices of very different lengths: nobody knows whether a colour fits the gap that is left.BarbershopsHigh volume, low ticket and customers who message having never booked before.Beauty clinicsA long treatment list and a lot of price questions before anyone commits.Nail and lash salonsShort, back-to-back appointments: a slot once lost is never filled again.Laser hair removal and body treatmentsSold by sessions: a lot of questions up front and a lot of follow-up between appointments.

See it working for spas and massage centres.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo