KnoDesk for hotel restaurants

Residents and outside diners, each with their own rules.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

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  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Hotel restaurantsKnoDesk AI · WhatsAppSample
I'm in room 312, can I book dinner for two at 8?
Of course. As a resident you can book until 21:30. Dinner for two at 20:00 is confirmed and will be charged to room 312.
Handled by KnoDeskVoice agent
The problem

Resident guests and outside diners, with different rules and different hours.

Sound familiar? This is what a normal week looks like for most hotel restaurants without help at the front desk.

  1. 01

    Two kinds of guest

    Hotel residents and outside diners have different booking rules, hours and prices.

  2. 02

    Reception covers the restaurant

    Restaurant calls go to reception, which already has check-ins to deal with.

  3. 03

    Questions in many languages

    International guests ask about breakfast, room service and dinner in their own language.

How KnoDesk solves it

KnoDesk tells them apart and applies the terms that belong to each.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Tells guests apart

It asks whether the caller is staying at the hotel and applies the right terms.

Voice agent

Separate calendars and rules

Breakfast, dinner and room service each have their own hours and capacity.

Smart bookings

Answers in their language

Guests are answered in the language they write in.

AI chatbot
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 11:00

    Before service

    Tonight's bookings are confirmed and the guests who could not come have already cancelled.

  2. 13:30

    Lunch rush

    The phone rings during service. KnoDesk takes the booking and nobody puts the tray down.

  3. 17:00

    A group enquiry

    A party of twelve asks about the private room. Date, covers and contact go to the manager.

  4. 23:45

    After closing

    Questions about hours, menu and parking are answered while the team is at home.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What hotel restaurants usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in hospitality and restaurants

See all businesses
Restaurants that take bookingsThe calls arrive right at peak time, when the team is serving.Restaurant groups and chainsOne number for many sites and no consolidated data.Delivery and takeawayThe order comes in by phone and has to be taken in full, fast and with no mistakes.Bars and cafésFew bookings and a lot of questions: hours, terrace, whether the kitchen is open at that time.Catering and eventsThe enquiry is not a booking, it is a quote that has to be taken properly.

See it working for hotel restaurants.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo