KnoDesk for body and paint shops

Claims taken down right the first time.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

Book a demo See how it works
  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Body and paint shopsKnoDesk AI · WhatsAppSample
I've had a bump, my insurer is Direct Line, claim 88231.
Thanks. That's Direct Line, claim 88231. What's the registration, and can you send a photo of the damage?
XY21 ZZT [photo]
Got it. Assessment booked for Monday at 9:00.
Handled by KnoDeskVoice agent
The problem

Almost everything goes through an assessment and an insurer: long calls with a lot to write down.

Sound familiar? This is what a normal week looks like for most body and paint shops without help at the front desk.

  1. 01

    Long, detailed calls

    Registration, claim number, insurer, assessor and photos: every call has a lot to write down.

  2. 02

    Details taken wrong

    One wrong digit in a claim number means days of back and forth with the insurer.

  3. 03

    Customers chasing updates

    Customers call repeatedly to ask how their repair is going.

How KnoDesk solves it

KnoDesk takes registration, claim, insurer and assessor without getting them wrong.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Takes every detail

Registration, claim, insurer and assessor are captured and read back to the caller.

Voice agent

Photos by WhatsApp

Customers can send damage photos in the same conversation, attached to their record.

AI chatbot

Everything on one record

Each job keeps its claim details and conversation history in the CRM.

Lead capture & CRM
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 07:55

    Before the workshop opens

    Overnight service requests are already booked into the first free bays.

  2. 10:30

    Under a car

    A customer asks whether their car is ready. KnoDesk gives the status without anyone downing tools.

  3. 15:00

    A quote request

    Registration, job and contact are captured and passed on, ready to price.

  4. 22:10

    Out of hours

    A breakdown call is answered and escalated to whoever is on call.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What body and paint shops usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in automotive and garages

See all businesses
Independent multi-brand garagesBookings, quotes and vehicle status all come in on the same number.Franchised dealershipsSales and aftersales share a switchboard, and the sales lead is lost between appointments.Tyres and fast-fit maintenanceHigh volume and low ticket: what matters is giving them a slot today.Motorcycle dealers and workshopsA sharply seasonal trade and customers who ask a lot before committing.Vehicle rental and fleetsAvailability questions and incidents that arrive outside office hours.

See it working for body and paint shops.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo