KnoDesk for franchised dealerships

Sales leads and workshop bookings, never mixed up again.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

Book a demo See how it works
  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Franchised dealershipsKnoDesk AI · Meta lead form → WhatsAppSample
Hi James, thanks for your interest in the new hybrid SUV. Would you like to book a test drive?
Yes, Saturday morning?
Saturday at 10:30 is free with Laura from our sales team. Booked for you.
Handled by KnoDeskVoice agent
The problem

Sales and aftersales share a switchboard, and the sales lead is lost between appointments.

Sound familiar? This is what a normal week looks like for most franchised dealerships without help at the front desk.

  1. 01

    One switchboard for everything

    Sales enquiries and aftersales calls share the same number and the same queue.

  2. 02

    Sales leads lost in the queue

    A buyer asking about a test drive waits behind three service bookings.

  3. 03

    Campaigns with no follow-up

    Ad leads arrive faster than the sales team can reply.

How KnoDesk solves it

KnoDesk separates the sales lead from the workshop booking and routes it to the right team.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Routes to the right team

Sales enquiries go to sales and workshop bookings go to aftersales, automatically.

Voice agent

Ad leads answered in a minute

Meta and Google lead forms get a first reply in under a minute and land in the pipeline.

Lead capture & CRM

Test drives booked

Interested buyers can pick a test-drive slot on the spot.

Smart bookings
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 07:55

    Before the workshop opens

    Overnight service requests are already booked into the first free bays.

  2. 10:30

    Under a car

    A customer asks whether their car is ready. KnoDesk gives the status without anyone downing tools.

  3. 15:00

    A quote request

    Registration, job and contact are captured and passed on, ready to price.

  4. 22:10

    Out of hours

    A breakdown call is answered and escalated to whoever is on call.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What franchised dealerships usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in automotive and garages

See all businesses
Independent multi-brand garagesBookings, quotes and vehicle status all come in on the same number.Body and paint shopsAlmost everything goes through an assessment and an insurer: long calls with a lot to write down.Tyres and fast-fit maintenanceHigh volume and low ticket: what matters is giving them a slot today.Motorcycle dealers and workshopsA sharply seasonal trade and customers who ask a lot before committing.Vehicle rental and fleetsAvailability questions and incidents that arrive outside office hours.

See it working for franchised dealerships.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo