KnoDesk for independent multi-brand garages

Bookings, quotes and "is my car ready?" each handled its own way.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

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  • Works on
  • WhatsApp
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  • Website chat
  • Email
  • Phone
Independent multi-brand garagesKnoDesk AI · Phone call · transcriptSample
I need a service for my Golf, and a price on front brake pads.
I can book the service for Wednesday at 8:30. I'll also pass the brake pads to the workshop for a quote. What's the registration?
AB12 CDE
Booked for Wednesday 8:30. You'll get the brake quote by text.
Handled by KnoDeskVoice agent
The problem

Bookings, quotes and vehicle status all come in on the same number.

Sound familiar? This is what a normal week looks like for most independent multi-brand garages without help at the front desk.

  1. 01

    Three kinds of call on one line

    Service bookings, repair quotes and vehicle status calls all hit the same number.

  2. 02

    Mechanics on the phone

    Every call pulls someone out from under a car.

  3. 03

    Quotes that are never followed up

    Customers ask for a price, and nobody calls them back to book it.

How KnoDesk solves it

KnoDesk tells the three apart and handles each one its own way.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Sorts every call

It works out whether the caller wants a booking, a quote or a status update and handles each accordingly.

Voice agent

Service slots in the calendar

Services and MOTs go straight into the workshop calendar with the vehicle details.

Smart bookings

Quotes become leads

Every quote request is saved with registration and contact, ready to follow up.

Lead capture & CRM
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 07:55

    Before the workshop opens

    Overnight service requests are already booked into the first free bays.

  2. 10:30

    Under a car

    A customer asks whether their car is ready. KnoDesk gives the status without anyone downing tools.

  3. 15:00

    A quote request

    Registration, job and contact are captured and passed on, ready to price.

  4. 22:10

    Out of hours

    A breakdown call is answered and escalated to whoever is on call.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What independent multi-brand garages usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in automotive and garages

See all businesses
Franchised dealershipsSales and aftersales share a switchboard, and the sales lead is lost between appointments.Body and paint shopsAlmost everything goes through an assessment and an insurer: long calls with a lot to write down.Tyres and fast-fit maintenanceHigh volume and low ticket: what matters is giving them a slot today.Motorcycle dealers and workshopsA sharply seasonal trade and customers who ask a lot before committing.Vehicle rental and fleetsAvailability questions and incidents that arrive outside office hours.

See it working for independent multi-brand garages.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

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