KnoDesk for property managers

Owners kept informed, and only new issues reach the team.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

Book a demo See how it works
  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Property managersKnoDesk AI · WhatsAppSample
Any news on the lift at Block B?
The engineer is booked for tomorrow at 9:00 and the lift should be working by midday. I'll message you when it's fixed.
Handled by KnoDeskVoice agent
The problem

A high volume of owners asking the same thing, especially after something breaks.

Sound familiar? This is what a normal week looks like for most property managers without help at the front desk.

  1. 01

    The same question, many times

    After a leak or an outage, every owner calls to ask the same thing.

  2. 02

    Team buried in updates

    Property managers spend the day giving status updates instead of fixing problems.

  3. 03

    New issues lost in the noise

    A genuinely new problem is easy to miss among dozens of repeat calls.

How KnoDesk solves it

KnoDesk gives the status of every case and escalates only what is new.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Status of every case

Owners get the latest status from the information your team keeps up to date.

Voice agent

Only what is new escalates

New issues are logged and passed to the team, with a summary.

AI chatbot

Written updates by email

Owners who write in get a reply from the email agent, with the full thread on record.

Email agent
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 09:00

    Before the office opens

    Last night's enquiries are answered and qualified, and two viewings are booked.

  2. 12:30

    Out on viewings

    A new lead comes in while the team is out. KnoDesk replies within a minute.

  3. 17:15

    The same question again

    Owners ask about the same issue. Each gets the latest status; only new problems reach the team.

  4. 03:00

    In the middle of the night

    A guest locked out at 3 am gets help in their own language, and the on-call contact is alerted.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What property managers usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in homes and property

See all businesses
Estate agenciesThe team is out on viewings and the lead goes cold in an empty office.Holiday rentals and short letsGuests getting in touch at any hour and in several languages.Developers and new buildsCampaigns concentrate peaks of enquiries: unanswered, the ad spend is wasted.Long-term lettingsA lot of enquiries that do not meet the criteria and eat up the team.Coliving and student housingExtreme seasonality and families getting in touch from other countries.

See it working for property managers.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo